We design, configure, and embed IT operating models for growing UK organisations, delivering audit-ready governance in weeks, not months. Fixed scope. Fixed price. Your team owns it from Day One.
VeriOps Consulting specialises in IT operating model design for SMB and mid-market organisations. We bring structure, process, and governance — then hand the keys to your team.
We map every process — from service desk to change governance — to your organisation's size, tool stack, and regulatory context. Nothing generic. Everything fit for purpose.
Full configuration of Jira Service Management or Freshservice. Queues, SLAs, workflows, dashboards, and reporting — live and working on go-live day.
Every process comes with a short-form video SOP hosted in your knowledge base. Your engineer at 2am finds a four-minute walkthrough, not a blank screen.
Our retainer keeps the operating model working long after go-live — weekly process reviews, SLA performance oversight, and ongoing optimisation as your team grows.
Choose the engagement that fits your current state — and move at the pace your organisation needs.
The fast stabiliser. Resolves acute operational pain quickly — service desk, incidents, and change governance in order, with SLAs visible and an audit trail running from day one.
The complete picture. Audit-ready from go-live. The recommended starting point for any organisation under regulatory pressure or board-level scrutiny.
Senior IT governance delivered monthly. At a fraction of the cost of a Service Manager FTE — with none of the headcount risk or recruitment timeline.
Extend the value of your engagement at the right moment — identified during discovery, not bolted on at proposal stage.
We are not an MSP, a Big 4 firm, or a generalist IT consultancy. We are productised ITSM specialists built for growing organisations.
Every engagement is a defined product with a defined outcome. No ambiguity, no day-rate creep, no 200-page frameworks that never get implemented.
Every core process is delivered with a short-form video instruction, hosted in your knowledge base — a default deliverable no other ITSM consultancy at this scale provides.
Hiring a Service Manager takes 3 months to recruit and 6 months to ramp. Our retainer delivers senior governance faster, at a fraction of the fully-loaded annual cost.
The operating model is yours the moment it goes live. Your team runs it. We govern it. The boundary is clear, commercial, and written into every contract.
Start with Package 1 to stabilise. Upgrade to Package 2 within 90 days and your Package 1 fee is credited in full. Add AI Enablement when your data is ready.
A 30-minute discovery call is all it takes. We'll understand your current state, identify the active trigger, and come back with a scoped proposal within five working days.